Shipping policy

Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after the order is placed. Please note that during high-volume periods, processing time may take longer than usual, and we cannot be held responsible for any resulting delays.

Shipping Methods and Delivery Time

We offer a single shipping method, which is free of charge with no minimum purchase required.

Shipping Restrictions

None

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier’s website.

Damaged or Lost Items

If you receive a damaged item or your order is lost during shipping, please contact us. We will work with you to resolve the issue as quickly as possible, which may include a refund or replacement.

Customs and Import Taxes

You may be required to pay customs or import taxes that may be applied to international orders.